1. Develop the Northern Metropolis University Town to strengthen Hong Kong's position as an international education hub and attract quality talent to come and stay in Hong Kong 2. Increase the funded research postgraduate places by 30% and the quota for government scholarship by 200 to develop an international hub for high-calibre talent 3. Establish five new academies for training international talent (the International Clinical Trial Academy, a maritime academy, the Hong Kong International Legal Talents Training Academy, the Hong Kong Intellectual Property Academy, and the Hong Kong International Academy of Policing)

4. Expedite the building of an international gold trading market 5. Explore new "blue ocean" opportunities for specialty insurance (e.g. commodities and commercial aerospace, etc.) to strengthen industry development 6. Inject $1 billion into the Artificial Intelligence Subsidy Scheme to support the development of the intelligent computing industry 7. Accelerate medical innovation and biomedical industry chain development (research and development translation, regulation and registration of drugs and medical devices, and adoption of innovative technologies, etc.), enabling the public to benefit from better and newer drugs 8. Foster a new economic landscape for the low-altitude and emerging (e.g. commercial aerospace, etc.) industries

9. The Northern Metropolis (NM) has progressed from a blueprint into its harvest period, with commencement of all nine New Development Areas – starting five works projects , and beginning statutory planning procedures for the remainder 10. Take forward five major works projects to invest in our future (the NM, the Second Hospital Development Plan, repair and replacement of aged water mains, the Tsing Lung Bridge and I·PARK2) 11. Tax concessions will be granted on the basis of the values brought by enterprises, instead of solely considering the industry sector, to endeavour to attract enterprises to establish footholds

12. Build a global capital of mediation, world's most preferred arbitration seat, and support the work of the International Organization for Mediation 13. Support the International Institute for the Unification of Private Law in establishing a presence, advance the development of International Commercial Court 14. Establish the "Strategy Committee on Intellectual Property Trading Development"

15. Two United Nations (UN) organisations establishing their presence in Hong Kong, supporting Hong Kong young people to step into UN 16. A new landmark of the West Kowloon Cultural District – the newly built WestK Performing Arts Centre to present new top-notch Hong Kong and international dance performances upon its opening 17. Encourage Asian and international sports associations to establish a presence in Hong Kong; four associations have been established to date

1. Support youth employment and development, include launching the "30 000 Youth Employment and Internship Programme", the Home and Youth Affairs Bureau – United Nations Youth Leaders Internship Programme, and launching an International Young Talent Exchange Base, etc. 2. Advance quality education, include rolling out a free digital-education learning resource platform equipped with AI Large Language Models, enhancing the operating standards of schools, taking forward digitalisation in kindergarten education administration, and promoting the quality and quantity of student hostels, etc. 3. Eleven measures to promote fertility, include extending the $20,000 newborn baby bonus for three years, a $20,000 waiver in stamp duty on property purchases, increasing the newborn baby bonus to $30,000 and raising tax allowance for the second or subsequent child born, and regularising the School-based After School Care Service Scheme with no quota imposed, etc. 4. Public housing production entering the harvesting phase, include working towards the goal of reducing the Composite Waiting Time for Subsidised Rental Housing to 4.5 years by 2027, increasing the public housing production over the next five years by about 73%, compared to four years ago, and completing all 30 000 Light Public Housing units by March next year, ahead of the target, etc. 5. Strengthen primary healthcare services, include providing about 220 000 additional Hospital Authority Family Medicine Out-patient service quotas each year, more than doubling the service capacity for elderly health assessments, and upgrading two District Health Centre Expresses to District Health Centres, etc. 6. Improve hospital services, include establishing Hong Kong's first integrated ambulatory care hospital, increasing the service capacity at the ambulatory cataract surgery centre by about 5 500, increasing the service capacity at the ambulatory radiology centre by about 40%, and increasing the service capacity at the ambulatory radiotherapy centre, etc. 7. Strengthen Chinese medicine services, include more than doubling the out-patient service volume of the Chinese Medicine Hospital of Hong Kong, launching 24-hour in-patient services, and rolling out pilot out-patient services for special diseases at the Chinese Medicine Clinics cum Training and Research Centres based in all 18 districts, etc. 8. Eleven mental health measures, include continuing to implement the Three-Tier School-based Emergency Mechanism, setting up an additional Integrated Community Centre for Mental Wellness, and extending the Healthy Mind Pilot Project to District Health Centres in various districts, etc. 9. Community services, include launching two additional Community Living Rooms, expanding the reach to about 10 000 subdivided unit households, rolling out the Community Pharmacy Programme with the first phase covering four districts, and launching the Community Drug Formulary, etc. 10. Better care for the elderly, include providing 3 000 additional service vouchers, setting up 13 new facilities (including Neighbourhood Elderly Centres and residential care homes for the elderly), launching the "Young-Old Mentorship Programme" for elderly persons to share their skills and experience, and launching the mobile version of JoyYou Card, making it easier for elderly persons to get around, etc. 11. Strengthen support for carers, include increasing the amount of living allowance for low-income carers by 10%, running the "Community Dining Hall", and admitting foreign domestic carers with more advanced training and experience in elderly care on a pilot basis, etc. 12. Support persons with disabilities by providing about 460 additional places for day, residential and pre-school rehabilitation services 13. Support ethnic minorities (EMs), include strengthening the EM Care Teams to better support EM elderly persons, arranging outstanding EMs to share their experience, and adopting learning materials tailored for non-Chinese speaking students, etc. 14. Ten measures to support small and medium enterprises (SMEs), include funding SMEs to tap into more emerging markets, extending the 20 free credit checks for one year, providing more support and subsidies for AI applications, supporting e-commerce and brand development, and accelerating trade-financing, etc. 15. Enhance labour protection, include formulating new legislation to protect delivery workers, combatting illegal employment through inter-departmental joint operations, and appointing industry representatives as "Anti-Illegal Employment Ambassadors" to assist in intelligence collection, etc. 16. Nurture a diversified pool of talent, include extending the provision of an additional monthly training allowance of $1,000 to registered apprentices for a period of two years, launching free online training course for all on the workplace application of AI, and reviewing the Continuing Education Fund, etc. 17. Green sustainable development, include increasing the number of fast chargers to 5 000 within five years, supporting some 250 000 more electric vehicles, increasing the number of smart recycling bins to around 3 000 sets, and increasing the number of food waste smart recycling bins across the territory to approximately 2 500, achieving "one bin per block" in public rental housing estates across the city, etc. 18. Replace or rehabilitate a total of 350 kilometres of aged water mains over the coming five years, doubling per year on average 19. Set up an "AI City Brain" integrated city management system, strengthening city management and emergency response capabilities 20. Launch seven areas of actions in the AI risk governance, include combating the use of AI in criminal activities, enhancing the protection of users who are minors and promoting assessment of AI ethical risks, etc. 21. Reform the system for the maintenance of old building, include implementing a smoking ban on construction sites, and launching priority reform measures in fire safety and works supervision, conducting a legal study on criminalisation of bid-rigging and looking into feasible options to better assist members of the public in handling matters involving professional knowledge. Implement a comprehensive reform following the submission of report by the independent committee 22. Introduce a three-tier mechanism for resolving building management disputes centred at mediation 23. Take forward 51 flood prevention projects, include constructing barrages, stormwater storage tanks, drainage tunnels and wave walls, etc., to better handle extreme weather 24. Enhance 1823 services to achieve the goal of "prompt referral and successful resolution" 25. Optimise government services through "AI+", include public rental housing estate management, healthcare, environmental protection, public works and social welfare, etc.

Strengthen the diversified development as an international financial centre Develop a commodity trading ecosystem Advance international maritime centre and strengthen high value-added maritime services Support international aviation hub and foster the development of the sustainable aviation fuel (SAF) industry Consolidate international trade centre and build a high value-added supply chain services centre Develop international innovation and technology centre: Co-ordinate the application and risk governance of artificial intelligence (AI) United Nations establishing a centre of excellence on global advanced manufacturing in Hong Kong Promote the development of a low-altitude economy ecosystem Formulate the development plan of frontier technology and support aerospace development and others Deepen the development of an international education hub

Support youth employment and development by launching the "30 000 Youth Employment and Internship Programme" 30 000 Light Public Housing completed ahead of target and waiting time for Subsidised Rental Housing continues to shorten Eleven measures to promote fertility Ten measures to support small and medium enterprises Foster a sense of security and worthiness among the elderly Introduce a three-tier mechanism for resolving building management disputes

Set up an "AI City Brain" integrated city management system Accelerate the replacement and repair of water pipes, and leverage technology to improve water supply reliability Enhance 1823 services to achieve the goal of "prompt referral and successful resolution" Optimise government services through "AI+"

Deepen the development of the Guangdong-Hong Kong-Macao Greater Bay Area Deepen regional co-operation with the Mainland Deepen international exchange and co-operation Pursue co-operation under the Belt and Road Initiative

Deepen the development of an international legal and dispute resolution services centre Develop a regional intellectual property trading centre and strengthen the in-house examination capacity under the original grant patent system Develop an East-meets-West centre for international cultural exchange and boost the development of the cultural industry

Develop three university towns, driving the simultaneous development of education, technology and industry Promote the capacity expansion and quality enhancement of post-secondary education Commencement of all nine New Development Areas in the Northern Metropolis

Consolidate the leading position in the stock market, deepen our presence in areas with growth potential such as bonds, specialty insurance and Renminbi (RMB) business, etc., and proactively lay out forwarding plan for emerging sectors (such as tokenised products): RMB business – Enhance the Currency Swap Agreement with the People's Bank of China, and explore the arrangements for direct exchange between offshore RMB and other currencies. Bonds – Strengthen the connectivity between the Central Moneymarkets Unit (CMU) and markets in Europe and America, the Middle East, Central Asia and ASEAN. Tokenised products – Conduct tests on the operation of the tokenisation of Exchange Fund Bills. Stocks – Begin consultation on streamlining prospectus disclosure requirements to facilitate the listing of quality overseas enterprises in Hong Kong. Insurance – Develop specialty insurance to meet the needs of emerging industries, covering gold storage, commodity trading, green-fuel bunkering and more.

Implement a half-rate tax concession for physical commodity trading. Explore the provision of tax concessions for qualifying activities within the gold and commodity trading ecosystem for consultation with the Legislative Council (LegCo) next year. Announce details of the new RMB-denominated and physically settled gold futures contracts. Explore the possibility of increasing the Exchange Fund's gold holdings, as well as gradually transfer physical gold holdings to designated vaults appointed by the Hong Kong Precious Metals Central Clearing Company Limited. Establish a Joint Working Group on Commodity Trading to identify market opportunities and prospects for cross-exchange collaboration.

The development focus of Hong Kong as a maritime centre will further shift from traditional port logistics to leveraging our advantages in high value-added maritime services, covering areas such as ship management, ship leasing, ship finance, marine insurance, and maritime law and arbitration, etc.: Announce to develop a Hong Kong-centric "Green Energy Corridor" in collaboration with a Mainland city. Establish a clear and transparent carbon-emission calculation framework for the bunkering and trading of green maritime fuels. Drive the expansion of underwriting capacity of the industry's marine specialty risk pool. Support the development of onshore power-supply facilities and explore port dues incentives to attract the use by international liners. Promote the establishment of a maritime academy in Hong Kong.

Spearheaded the establishment of Hong Kong's world-leading SAF production base in Dongguan. Study the establishment of a mandatory consumption-ratio mechanism and the development of a green energy certification system, etc.

Deepen the work of the Task Force on Supporting Mainland Enterprises in Going Global, including collaboration with Hong Kong and Mainland trade associations; and introduce environmental, social and governance (ESG) services, among others. Introduce a bill into the LegCo to provide pre-approved Corporate Treasury Centres and their associated companies with additional tax benefits and flexibilities. Promote digital trade by introducing a bill facilitating the digitalisation of "business-to-business" trade documents and advancing connectivity of Single Windows with the General Administration of Customs of the People's Republic of China and ASEAN, etc. Establish the Task Force on High Quality Development of Textile and Fashion Industry, led by the Secretary for Commerce and Economic Development, to co-ordinate and pursue the textile and fashion industry's high-quality development.

Co-ordinate the application and risk governance of artificial intelligence (AI) Promote AI awareness and deepen AI application and development in finance, healthcare, legal sector, construction, transport, social welfare, tourism and broadcasting, etc., as well as support AI upgrading for small and medium enterprises (SMEs). Focus on seven areas of action in the AI risk-governance strategy: Combat the use of AI in criminal activities Enhance the protection of users who are minors Promote market assessment of AI ethical risks Promote the safe and orderly application of AI across industries Examine legal liability arising from accidents caused by AI products Introduce guidelines on AI Agent management Examine the impact of AI on employment Create the post of Commissioner for AI to assist with the related work. United Nations establishing a centre of excellence on global advanced manufacturing in Hong Kong Successfully facilitated the United Nations Industrial Development Organization (UNIDO) to establish its first centre of excellence on global advanced manufacturing in the Asia-Pacific region in Hong Kong, with a focus on the fields of AI+ manufacturing, robotics, new energy and industrial design. The centre will promote technology exchange, alignment of standards and talent training, etc., between the Mainland and overseas counterparts, as well as seek to host influential global events. Expected to begin operation in the second quarter of next year. Promote the development of a low-altitude economy ecosystem Formulate the Action Plan on Developing Low-Altitude Economy, including: Launching cross-boundary, low-altitude logistics trial flights as early as possible, and progressively expand the low-attitude cross-boundary logistics network across the Guangdong-Hong Kong-Macao Greater Bay Area (GBA). Beginning the development of the Smart Low-altitude Traffic Management System, with a target for progressive implementation from 2028. Beginning drafting legislation for unconventional aircraft weighing over 150 kilograms. Formulate the development plan of frontier technology and support aerospace development and others Set up a new Task Group on Frontier Technology by the Innovation, Technology and Industry Bureau, covering AI, new energy, new materials, aerospace, quantum technology and other areas to explore technology and industry development. Launch a new round of Special Call on Aerospace Technology, with an emphasis on supporting technology research related to national space missions. The Hong Kong Exchanges and Clearing Limited will consider enhancements to Chapter 18C of the Listing Rules to attract enterprises in emerging industries such as aviation and aerospace to raise capital in Hong Kong. The Hong Kong Investment Corporation Limited will leverage patient capital to pave the way for future industry development. The Insurance Authority (IA) and the industry will study risks and insurance products related to commercial aerospace development.

Extend for two years the pilot arrangement of including graduates from the GBA campuses of Hong Kong universities under the Immigration Arrangements for Non-local Graduates for them to remain in / come to Hong Kong for employment. Put the first student hostel site up for sale in this financial year for market bidding to construct new hostels. Support the Hong Kong Direct Subsidy Scheme Schools Council in formulating the Code of Practice for Operating Student Hostels, setting operator standards for accommodation, hygiene, safety and warden arrangements, providing suitable accommodation facilities for incoming students. Allocate sites in the Northern Metropolis (NM) or other areas next year for the development of international schools to meet society's demand and support talent development.

The university towns will be developed based on the concept of town area comprising campus area, technology area, industry area and living community area, and planned around "One Town, Five Elements" (education, technology, industry, talent and urban development). Develop three university towns in San Tin, Hung Shui Kiu and Ta Kwu Ling in the NM, with the overall planned areas exceeding 1 000 hectares. Building 1 of the Loop Hong Kong Park at San Tin University Town, scheduled for completion by the end of this year, will be positioned as the flagship project for launching of the university town, bringing together the frontier research capabilities of leading local, Mainland and international universities and institutions. Invite within this year applications from post-secondary institutions for the construction of campuses to kick-start Hung Shui Kiu University Town's campus development. The Working Group on Planning and Construction of the University Town, led by the Chief Secretary for Administration, will be upgraded to become the Committee on Construction and Development of the University Town, providing high-level steer, facilitating and incentivising NM University Town institutions to pursue the transformation of research outcomes.

Increase the number of University Grants Committee-funded research postgraduate places by around 30% to 9 600 (2030/31 academic year). Starting from the 2027/28 academic year, gradually increase the annual quota of the Hong Kong PhD Fellowship Scheme from 400 to 550 places (2029/30 academic year). Starting from the 2027/28 academic year, an additional funding of $20 million per academic year will be provided to support knowledge transfer.

Begin statutory planning and related procedures for Lau Fau Shan New Development Area (NDA) and Au Tau NDA and part of Ma Tso Lung NDA within this year and next year respectively. Site formation and infrastructure works for Ngau Tam Mei NDA will start in the first half of next year, with "spade-ready sites" available progressively, starting at the end of 2028. Begin the statutory planning and related procedures for the over 200-hectare Priority Development Area of Ta Kwu Ling NDA next year. Continue to streamline procedures: Use a digital platform to shorten the approval time for works projects by three to six months; reduce the time for the first approval for building plans of new railway projects by half to 30 days; optimise foundation designs to save about $1.4 billion in the construction costs of NM public housing. Expand the application scope of the Hong Kong Environmental Database, by optimising planning with AI, to reduce the time needed for the environmental impact assessment (EIA) process to about 15 to 24 months from about 36 to 48 months. For the NM-related projects, the time needed for the EIA process will be targeted at about 15 to 20 months. Introduce an amendment bill into the LegCo by year-end, providing preferential tax rates of 5%, or half-rate, for selected enterprises operating in key sectors such as finance, advanced manufacturing, innovation and technology, as well as research and development, headquarters activities and logistics and supply chain management, etc.

Welcome the International Organization for Mediation to accept and handle disputes in emerging industries, including commodity trading and space economy, etc. Support the International Institute for the Unification of Private Law in establishing a presence in Hong Kong. Support the Judiciary in advancing the development of the International Commercial Court. Advance the construction of the Hong Kong International Legal Service Building. Deepen the Hong Kong International Legal Talents Training Academy.

Introduce pilot facilitation measures for the original grant patent applications in major technology fields next year. Launch a public consultation on the regulatory framework for local patent agents within this year, and formulate specific legislative proposals next year. Officially launch the Hong Kong Intellectual Property Academy in the fourth quarter this year.

WestK Performing Arts Centre to open next year, with four performance venues built to top international theatre standards. Inject $200 million and reform the funding mechanism for major performing arts groups while maintaining the prevailing overall funding level for them.

Support the high-quality development of major co-operation platforms in Qianhai and Nansha. Set up a Task Force on Expediting the Alignment of Rules and Mechanisms in Guangdong, Hong Kong and Macao.

Foster the linkage of the Faster Payment System with UnionPay within this year to facilitate local and cross-boundary retail payments. Establish Integrated Cardiovascular Diseases Centre in accordance with national standards. Participate in the drafting of the national standards for hydrogen, and target to implement a certification scheme for green hydrogen recognised by the Mainland and the international community next year.

Spare no effort in arranging and organising the Asia-Pacific Economic Co-operation Finance Ministers' Meeting to be held in the HKSAR this October. The United Nations Office on Drugs and Crime will establish GlobE Network Asia Pacific Regional Bureau in Hong Kong. Plan to organise a large-scale international AI conference in Hong Kong.

Launch the Green Technology Bridgehead Programme to export green solutions to B&R countries. Organise the Belt and Road Green Innovation Conference with the Ministry of Ecology and Environment for the first time in Hong Kong. Starting from 2027/28 academic year, increase the annual quota for the B&R Scholarship to 200 places.

Launch the "30 000 Youth Employment and Internship Programme", a two-year initiative to facilitate youth employment, covering the business sector, I&T, the construction sector and the financial services sector. Launch an International Young Talent Exchange Base this year and introduce a new Home and Youth Affairs Bureau-United Nations Youth Leaders Internship Programme.

The public housing production to exceed 35 000 units per year on average in the next five years from 2027-28, an increase of about 73% compared to the five-year period since the current-term Government took office. All 30 000 Light Public Housing units launched by the current-term Government to be completed by the end of March next year, ahead of the target. The Composite Waiting Time for Subsidised Rental Housing shortened to 4.8 years, a reduction of more than a year over the past four years; and general applications for public rental housing dropped by over 30%, and the waiting list is being shortened. Work towards the goal of reducing the Composite Waiting Time for Subsidised Rental Housing to 4.5 years by 2027.

New measures include: The $20,000 newborn baby bonus to be extended for three years. The newborn baby bonus for the second or subsequent child born on the day of or after the announcement of the Chief Executive's 2026 Policy Address to increase from $20,000 to $30,000 for a period of three years. The relevant tax allowance for the second or subsequent child born on the day of or after the announcement of the Chief Executive's 2026 Policy Address to increase from $140,000 to $160,000. For the second and subsequent child mentioned above, the additional tax allowance for the first two years following childbirth to increase from $140,000 to $160,000. Eligible families purchasing a residential property within the period of one year preceding or two years after the birth of the child to be granted a stamp duty waiver of up to $20,000. The maximum mortgage loan-to-value ratio for White Form family applicants with newborns to raise to 95% starting from the next sales exercise of the Home Ownership Scheme. The Hospital Authority to increase the service quotas of in-vitro fertilisation treatment in phases over the next three years, to 1 900 treatment cycles per year. The Primary Healthcare Commission to gradually extend its free pre-pregnancy, antenatal and postnatal classes to all District Health Centres (DHCs) and DHC Expresses across the territory; and the Family Planning Association of Hong Kong to launch a publicity campaign this year to promote healthy fertility. Set up three more aided standalone child care centres, expecting to provide around 1 800 additional day care service places for children between birth and three years old by the end of 2030. Regularise the School-based After School Care Service Scheme starting from the 2027/28 school year with no quota imposed. Strengthen professional support for the After School Care Programme for Pre-primary Children and provide escort services.

Measures include: The Commerce and Economic Development Bureau to expand the geographical scope of the BUD Fund to cover Uzbekistan and Qatar. The Hong Kong Export Credit Insurance Corporation to extend the 20 free-buyer credit checks for one year. The Hong Kong Trade Development Council to strengthen support for SMEs in expanding e-commerce markets outside Hong Kong; while the Trade and Industry Department to support brand development. Enable banks to enhance efficiency in credit approval for SMEs by strengthening data connection to Commercial Data Interchange. The Hong Kong Monetary Authority to take forward the trade data interchange with Shanghai and connections with ASEAN's electronic port systems to enable banks' one-stop access to data for credit approval for SMEs. Subsidise SMEs in conducting valuations of intellectual property assets to facilitate related financing. Provide more targeted funding support for AI projects under the BUD Fund. The Cyberport to provide funding support for more SMEs on a matching basis to assist them to apply AI and cybersecurity-related digital solutions. The Hong Kong Productivity Council to consolidate consultancy services for SMEs through its Digital DIY Portal, providing professional advice and technical support on AI application scenarios and cybersecurity. Provide subsidies for SMEs to adopt innovative logistics technology solutions to interface with the Port Community System.

Adhere to the principle of promoting "ageing in place as the core, with institutional care as back-up" as follows: Increase the number of Community Care Service Vouchers for the Elderly by 2 000 to 18 000 in the 2027-28 financial year. Increase the number of Residential Care Service Vouchers for the Elderly by 1 000 to 8 000. Set up five new subsidised day care facilities for the elderly, providing about 200 service places. Set up five new Neighbourhood Elderly Centres, which are expected to serve about 5 000 elderly persons each year. Set up three new residential care homes for the elderly, providing about 400 places. Earmark $100 million to launch the Gerontechnology Promotion Scheme, encouraging and supporting local technology enterprises to develop elderly-care products and solutions, accelerating product optimisation for the benefit of the citizens. Establish a mutual support network for young-olds. Launch the mobile version of JoyYou Card by the end of this year to make it more convenient for the elderly.

Tier I: District Council (DC) members to make early intervention to work with neighbours over building management issues and concerns, seeking to resolve disputes through amicable negotiations. Tier II: DC members to refer the parties concerned to the professional meditation services established by the Home Affairs Department, including the Free Mediation Service Scheme for Building Management1, the Panel of Advisors on Building Management Disputes2 and the Building Management Dispute Resolution Service3, enabling all parties to resolve the disputes in a time- and cost-saving manner. Tier III: If the issues still cannot be resolved satisfactorily, cases may be taken to court. Remark 1: Free professional mediation services provided by accredited professional mediators. Remark 2: Free advisory services where professionals offer neutral, authoritative and professional advice. Remark 3: Free dispute resolution services steered by a retired judge/judicial officer.

Set up an "AI City Brain" integrated city management system, linking big data about government works, environment, transportation and emergency response, etc., creating a data sharing environment for multi-directional empowerment, enabling departments to receive real-time information and enhancing their capabilities in day-to-day city management and handling emergencies. Set up a Task Force on "AI City Brain" System to examine and develop the "AI City Brain" system. The digital infrastructure of the Security Bureau's Emergency Monitoring and Support Centre to be integrated into the system in the first phase.

Launch a water supply network upgrading programme: Replace or rehabilitate 350 kilometres of aged water mains with higher risks of leakage over the coming five years, at an average rate of 70 kilometres per year, double that for 2026-27, and focus on areas such as Shau Kei Wan, Wong Tai Sin and Kwai Tsing. Establish an Intelligent Water Network Closed-loop Management Chain and perform AI predictive maintenance.

Enhance 1823 services with the goal of achieving "prompt referral and successful resolution": A lead department to be designated and authorised to co-ordinate the handling of inter-departmental service requests and complaints. Each department to assign a directorate officer to monitor its efficiency and effectiveness in handling service requests and complaints lodged by members of the public. Leverage AI technology to identify recurrent problems for departments to review and formulate targeted solutions, shifting from "post-complaint management" to a proactive approach. The Deputy Chief Secretary for Administration to review the implementation progress of the new initiative regularly and brief the Steering Committee on District Governance.

Improve public rental housing estate management and service quality using AI technologies. The Hospital Authority will use AI to facilitate service arrangement and reduce average time to triage. Expand drone application in emergency response and crime prevention to protect citizens.